Privacy Policy

This Privacy Policy is applicable to specific information, as defined below, that UDFINE TECHNOLOGY CO., LIMITED, its subsidiaries, and affiliates (referred to as "Udfine," "our," "we," or "us") collect through our websites, products, and applications (referred to as the "Services").

The purpose of this Privacy Policy is to clearly explain Udfine's information collection practices when interacting with our organization and our policies with respect to such information. Please read this Privacy Policy carefully.

Information Collected from You by UDFINE:

When interacting with UDFINE, personal data may be collected for various purposes, such as creating an account, purchasing or activating products, downloading software or firmware updates, connecting to services, or contacting us through various channels. This information is collected for necessary purposes only, includes:

• Account Information: To use our Services, an Account("Account") is required with personal information such as name, age, and contact information provided.

• Payment Information: Payment details such as invoice records, billing address, payment method, and card information. 

• Device Information: We gather specific details from your device, whether it's a smartphone, tablet, or personal computer, such as device attributes and operation, device signals, server logs, Web Beacons, and Cookies.

• Information Provided When Seeking Customer Service: To receive assistance, share your use of our Services, including your UDFINE electronics and/or consumer products and contact information, for customer support. Email our Customer Support team with performance information on our Udfine products or related concerns.

• Additional Information: If you want to improve your experience or use certain features of the Services, you can choose to give us more information. This could include keeping track of what you eat, how much you weigh, how much you sleep, how much water you drink, or monitoring your female health. You may also set alarms and post messages on discussion boards or send them to your friends on the Services.

While providing requested personal data is not mandatory, it is necessary if you wish to receive responses to your inquiries or access our products and services in most situations.

How UDFINE Uses Information Collected?

Personal data is utilized by UDFINE to enhance product and service quality, facilitate payment transactions, maintain communication with you, uphold information security and prevent fraud, and meet legal obligations. With your permission, personal data may also be utilized for other specific purposes.

• Process Transactions: Your information is utilized to process any payments made through the Service.

• Send Periodic Emails:  Be aware that the email you provide for your order or account may be used for essential updates, as well as news, information, and promotions about our products and services. Our policies and important details may also change periodically.

• Improve Our Services and Products: We offer a variety of services, including customer support and product improvement, repair, and customization. By analyzing your information, we gain insights into user behavior, which helps us enhance the quality of our services. Your data is also used for research, development, and testing of new services, products, and features. Moreover, we troubleshoot to ensure optimal functionality, utilizing your information to address inquiries. Cookies are also implemented to operate, provide, enhance, understand, and personalize our services.

• Security and Privacy: To ensure account authenticity and secure the privacy of our service, we utilize your information for verification and monitoring purposes. In addition, we investigate any suspicious activity or breaches of our Terms and Conditions.

• Access to Third-Party Accounts: To help you access third-party accounts through our services, we may use your information, including information from those accounts. By sharing personal information like Facebook posts and photos, you can take advantage of these accounts. However, keep in mind that some of this information may be available to the public, so it's essential to choose carefully what you share. Additionally, it's a good idea to adjust your privacy settings on third-party accounts to ensure you're comfortable with the information being shared.

For the necessary fulfillment of purposes, UDFINE retains personal data in accordance with this Privacy Policy and legal requirements. Retention periods are carefully assessed to determine if it is necessary to retain the personal data. If so, personal data is kept for the shortest period allowed by law.

How UDFINE Shares Information Collected?

• Third-Party Providers: We partner with third-party providers to assist us in operating, delivering, analyzing, improving, understanding, customizing, supporting, and marketing our services, and may share your information with them.

• Third-Party Services: If you utilize a third-party service by integrating it into a product or service, the third-party may obtain information from you. It's important to note that when using these services, you must comply with their individual terms and privacy policies.

• Regulatory and Legal Issues: In certain situations, we may need to share your information with third parties. This may be necessary to comply with the law, enforce our terms and policies, or safeguard the rights, property, or safety of ourselves or others.

How UDFINE Protects Information Collected?

We take several security measures to ensure the protection of your information when you make an order or enter, submit, or access your data. We have a secure server that you can use. All personally identifiable payment data is transmitted through Secure Socket Layer (SSL) technology. Once the transaction is complete, your credit card details will not be stored on our servers.

How Long Will the Data Be Stored?

Your information is kept in our records until it is no longer necessary to provide you with our Services. This is outlined in our Privacy Policy, and your information is removed when you delete your account or when it is no longer needed, whichever occurs first.

How Can You Manage Information About Yourself?

We offer you the option to review, manage, or delete your information.

• Changing your email, nickname, and more: You can review and change your Account profile information by logging in to your Account and visiting your Account settings page.

• Unsubscribe: If you ever wish to handle your communication preferences, like opting out of emails, we provide clear instructions on how to unsubscribe at the bottom of each email. Another option is to log in to your Account and go to your Account Settings page to unsubscribe.

• Deleting your Account: To delete your account and erase any personally identifiable information linked to it, you can access the Account Settings page.

Additional Notes:

• Third-Party Information: Our Services collect and utilize data from Third Party Accounts, including Facebook, Google, Amazon, and others that you use for sign-in. This data may include your name, username/handle, date of birth, photo, and other relevant information listed in your Third Party Account profile. Please note, we do not have access to your Third Party Account passwords.

• Third-Party Links: Sometimes, we might choose to add links to third-party websites on our Services. These websites have their distinct privacy policies and operate independently. Please be careful when using these websites. We are not responsible for the content or actions of the linked websites and cannot be held liable for them.

Policy Governs Use: Changes to Privacy Policy

Please note that Udfine may update this Privacy Policy without notice. Any changes made will be effective immediately upon posting. We recommend that you review this Privacy Policy periodically.

Contact Us

If you have any inquiries or feedback regarding our handling of Personal Information or this Privacy Policy, kindly send them through email to service@udfinefit.com.